PRIVACY POLICY

On this website, personal data is only collected with the knowledge and consent of users. If you want more information about the data collected and how personal data is handled, you can read this Privacy Policy, as well as the Legal Notice and Cookie Policy.

Here we inform you about Centro Merici’s data protection policy:

1. DATA PROCESSING RESPONSIBLE PARTY. WHO WILL PROCESS YOUR DATA? The data controller is Centro Merici, with the following details:

• Name: Georgiana-Adina Ianc
• Address: Calle Noelia Afonso Cabrera, 7, Local 40, Playa de Las Americas, 38650, Santa Cruz de Tenerife
• Email: info@centromerici.com
• Phone: 642 91 24 58

2. DATA SOURCE Personal data processed by Centro Merici comes directly from you through:

• Web forms (Contact, registration, subscription)
• Email
• Paper forms
• By phone The categories of data processed are:
• Identifying information
• Personal characteristics
• Contact information
• Health data
• Banking information

3. PURPOSE. HOW ARE YOUR PERSONAL DATA USED? Centro Merici informs the User that it may process the personal data voluntarily provided by the User through our website, email, or in person, which will be incorporated into our information systems for the following purposes, to the extent that there is a legal basis for each treatment as explained below:

• PROVISION OF SERVICES Your data will be used for the provision of services offered by Centro Merici:

1. Pressotherapy
2. Hydrafacial
3. Body Remodeling
4. Massages (various types, including relaxation massage, intense massage, lymphatic drainage, anti-cellulite)
5. Lipolaser
6. Cavitation
7. Vacuum therapy
8. Infrared Sauna
9. Facial Radiofrequency
10. Muscle electrostimulation
11. Body Radiofrequency

• COMMERCIAL AND ADMINISTRATIVE MANAGEMENT This purpose includes the processing of your data mainly for:

1. Contacting you regarding updates or informative communications related to the functionalities, products, or services contracted.
2. Managing the payment of requested products or services, regardless of the payment method used.
3. Managing possible returns once a purchase has been made and managing requests for information about product availability, product reservations through the website, according to the options available at any given time.
4. For billing purposes and to provide you with tickets and invoices for purchases made on the website.

• RESOLUTION OF QUERIES OR DOUBTS We only process personal data that is strictly necessary to manage or resolve your request or query. Please note that when we ask you to fill in your personal data to give you access to a functionality or service, we will mark some fields as mandatory, as they are data we need to be able to provide the service or give you access to the functionality in question. Please note that if you decide not to provide us with this data, you may not be able to complete your user registration or enjoy those services or functionalities.

Centro Merici will always seek to establish appropriate mechanisms to obtain the user’s consent in each of the forms. The user guarantees the truthfulness of the data provided and undertakes to communicate any changes that may occur in them.

4. LEGITIMATION. WHY DO WE USE YOUR PERSONAL DATA? Centro Merici is legitimized to use your personal data for different reasons. The main one is to provide the service you have requested, whether through our website or by any other means provided.

Likewise, we may also be legitimized by your interest in being able to address your queries or by the consent you give us to send you a quote, our newsletter, or subscribe to our blog.

5. DATA RETENTION. HOW LONG WILL WE KEEP YOUR DATA? The personal data provided will be kept for as long as necessary to fulfill the purpose for which it was collected. Once this period has ended, we will keep your data properly stored and protected for the periods of legal prescription required. Once the possible actions of each case have expired, we will proceed to delete the personal data.
6. WHO DO WE COMMUNICATE YOUR DATA TO? To fulfill the purposes indicated in this Privacy Policy, it is necessary to give access to your personal data to entities that support us in the services we offer you, namely:

• Financial entities
• Technological service providers
• Business advisory entities

In addition to those mentioned, Centro Merici will not transfer personal data to third parties, except by legal obligation. However, in the event of transferring them to a third party, the user will be informed in advance, requesting express consent for such transfer. The entity responsible for the database, as well as those involved in any phase of the treatment and/or the entities to whom they have been communicated -in any case always with the corresponding authorization granted by the user- are obliged to observe professional secrecy and to adopt the protection levels and technical and organizational measures necessary within their reach to guarantee the security of personal data, avoiding, as far as possible, unauthorized access, illicit modifications, theft, and/or loss of data, in order to ensure the corresponding level of security of the files, according to the nature and sensitivity of the data provided by users of this website.

8. RIGHTS YOU CAN EXERCISE The interested party may exercise the following rights:

• Right to request access to your personal data.
• Right to request rectification or deletion.
• Right to request limitation of processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent given.

The user may exercise any of these rights by contacting Calle Noelia Afonso Cabrera, 7, Local 40, Playa de Las Americas, 38650, Santa Cruz de Tenerife, or by sending an email to info@centromerici.com, indicating as Subject: “GDPR / LOPD, ARCO Rights”, and attaching a photocopy of your ID card or any similar means of identification, as required by law. Centro Merici must respond to the request within one month from the receipt of the request. This period may be extended by two more months if necessary, taking into account the complexity and number of requests.

You have the right to withdraw the consent given at any time by sending an email to info@centromerici.com. Withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent. You also have the right to file a complaint with the supervisory authority if you believe that your rights regarding the protection of your data have been violated (agpd.es).

8. YOUR DATA IS SECURE Centro Merici guarantees that it has implemented appropriate security measures, both technical and organizational, to guarantee and protect the confidentiality, integrity, and availability of the personal data provided by each user.
9. CHANGES TO THE PRIVACY POLICY Centro Merici reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.
10. WEBSITE CONTENT AND LINKS Centro Merici reserves the right to update, modify, or delete the information contained on the website, and may even limit or deny access to the information.